Privacy Policy

Obsidian Fibre Africa Limited

Effective Date: December 1st, 2025
Last Updated: January 28th, 2026
Obsidian Fibre Africa Limited (“Obsidian Fibre Africa”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit https://obsidianfibre.africa (“Website”) or interact with our services.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Who We Are

Company Name: Obsidian Fibre Africa Limited
Legal Entity: Obsidian Fibre Africa Limited
Address: The Piano, Brookside Drive, Westlands, Nairobi, Kenya
Email: acirfa.erbifnaidisboobfsctd-882044@ofni

We operate primarily within Africa and do not target or market to individuals in the EU, UK, or California.

2. Information We Collect

A. Information You Provide

You may provide us with:

i. Name
ii. Email address
iii. Phone number
iv. Any information submitted via contact forms, inquiries, or WhatsApp chat

We do not collect or process payment information on our Website.

B. Information Collected Automatically

When you visit our Website, we automatically collect:

i. IP address
ii. Browser type and version
iii. Device information
iv. Pages viewed
vi. Time spent on pages
vii. Referring links
viii. General location (approximate, not precise)

This is collected mainly through cookies, analytics tools, and server logs.

C. Information from Third Parties

We may receive limited data through:

i. Google Analytics (aggregated site usage)
ii. WhatsApp Chat Widget (your WhatsApp profile info, if you message us)
iii. Cloudflare Turnstile (bot detection metadata)
iv. Google Maps embed (location-based loading and device/browser details)

3. How We Use Your Information

We use personal data to:

i. Provide, maintain and improve our Website
ii. Respond to inquiries or WhatsApp messages
iii. Enhance security and detect bots via Cloudflare Turnstile
iv. Analyze Website performance (Google Analytics)
v. Display map locations (Google Maps embed)
vi. Comply with legal obligations
vii. Maintain internal records and security logs

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing (Kenya DPA 2019)

We process data based on:

i. Your consent (e.g., contacting us)
ii. Legitimate interests (analytics, security, site functionality)
iii. Legal obligations (where required)

5. Cookies and Tracking Technologies

Our Website uses the following cookie categories:

5.1 Strictly Necessary Cookies (Required for operation)

These enable:

i. Site security
ii. Session management
iii. Cloudflare Turnstile (bot protection)

Basic functionality

Examples:

i. Cloudflare cookies
ii. Session identifiers

These do not require consent under the Kenya Data Protection Act.

5.2 Analytics & Performance Cookies

Used to understand how visitors interact with the site. We use Google Analytics, which may set cookies like:

i. _ga
ii. _gid
iii. _gat

These help us improve Website performance.

5.3 Functional Cookies

Support optional features such as embedded maps and chat widgets.

Google Maps Embed

When you load a page containing a map, Google may collect:

i. IP address
ii. Device/browser details
iii. Location estimates
iv. Usage data
v. WhatsApp Chat Widget

When you open the chat window:

WhatsApp may process your device info

If you message us, your WhatsApp profile information is shared with us

5.4 Third‑Party Cookies

These come from embedded services such as:

i. Google Maps
ii. WhatsApp widgets

These providers control what is collected. Their policies apply:

Google Privacy Policy: https://policies.google.com/privacy

WhatsApp Privacy Policy: https://www.whatsapp.com/legal/privacy-policy

5.5 No Advertising or Tracking Cookies

We do not use:

i. Ad cookies
ii. Retargeting pixels
iii. Behavioral advertising trackers

6. Cloudflare Turnstile (Security Check)

We use Cloudflare Turnstile instead of Google reCAPTCHA.

Turnstile collects:

i. Browser characteristics
ii. Session data
iii. Risk scores (non-personal)

This helps confirm you are a human user—not a bot.

Cloudflare privacy: https://www.cloudflare.com/privacypolicy/

7. How We Share Your Information

We may share information with:

i. Service Providers
ii. Google (Analytics, Maps)
iii. Meta (WhatsApp)
iv. Cloudflare (security and performance)

All operate under their own privacy and data protection terms.

Legal authorities

Only if required by law, regulation, or court order.

We do not share data for advertising or marketing purposes.

8. International Transfers

Some of our service providers (Google, WhatsApp, Cloudflare) may process data outside your country.

9. Data Retention

We retain personal information only as long as necessary:

i. Contact inquiries: up to 12 months
ii. Analytics data: per Google’s retention settings (typically 14 months)
iii. Security logs: typically 30 days
iv. After this, data is deleted or anonymized.

10. Your Rights (Kenya DPA 2019)

You have the right to:

i. Access your personal data
ii. Request correction
iii. Request deletion
iv. Object to processing
v. Withdraw consent
vi. Request information about processing

11. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect their data.

12. Third‑Party Links

Our Website may link to third-party sites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this policy occasionally. Updates will be posted here with a new “Last Updated” date.

14. Contact Us

For any privacy questions or requests:

Obsidian Fibre Africa Limited
The Piano, Brookside Drive, Westlands
Nairobi, Kenya
Email: acirfa.erbifnaidisboobfsctd-729b7b@ofni